Delivery & Tracking
Delivery
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Malaysia Delivery Information
Standard Delivery - RM43Free for orders over RM200!Delivered within 5-7 business daysSignature required on delivery **Please note that we cannot ship to a PO Box. Please use a street address when p...
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International Delivery Information
Singapore Orders - RM18.50Delivered within 3-4 business days Hong Kong Orders - RM43Delivered within 5-7 business days Rest of the world - RM74Delivered within 7-21 business days For Delivery withi...
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What happens if my order is received damaged or incomplete?
Sorry your order hasn't arrived as it should have. Please get in touch using the contact us button below so that we can assist you further. To speed up the process make sure you include: Your orde...
Tracking
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Where is my tracking number?
If you haven't yet received a tracking number, that means we're working on processing your order. We'll send out your tracking number by email as soon as your order leaves our warehouse. Please no...
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How can I track the delivery of my order?
Once your order has been dispatched from our warehouse, you will receive an email from the distributor with your tracking number. You will usually get your tracking email within five business days ...
Click & Collect
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Where can I collect my Click & Collect order?
Click & Collect is available in select stores. To check for your nearest store visit: Click & Collect
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Click & Collect - Parcel Collection
What time can I collect my order from store?The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly. How will I know wh...