Delivery & Tracking
Delivery
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Malaysia Delivery Information
Click & Collect - RM5FREE for orders over RM90Available in selected storesDelivered within 1-3 business days (Peninsula)Delivered within 2-5 business days (East Malaysia)Please note: uncollected or...
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What happens if my order is received damaged or incomplete?
Sorry your order hasn't arrived as it should have. Please get in touch using the contact us button below so that we can assist you further. To speed up the process make sure you include: Your orde...
Tracking
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Where is my tracking number?
If you haven't yet received a tracking number, that means we're working on processing your order. We'll send out your tracking number by email as soon as your order leaves our warehouse (usually wi...
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How can I track the delivery of my order?
Once your order has been dispatched from our warehouse, you will receive an email from the distributor with your tracking number. You will usually get your tracking email within five business days ...
Click & Collect
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Where can I collect my Click & Collect order?
Click & Collect is available in select stores. You can find your nearest Click & Collect store during checkout or on any product information page.
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Click & Collect - Parcel Collection
What time can I collect my order from store?The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly. How will I know wh...